Privacy policy

At RosyLucy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

  • Account Information: Login credentials, order history, saved preferences.

  • Browsing Data: IP address, device type, browser type, operating system, and cookies for analytics and performance.

  • Marketing Preferences: Your choices regarding promotional emails, SMS, or newsletters.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your purchases, confirm orders, and provide customer service.

  • Personalization: To enhance your shopping experience by recommending relevant products.

  • Marketing & Promotions: To send promotional offers, discounts, or updates (only with your consent).

  • Security & Fraud Prevention: To detect, prevent, and investigate fraudulent or unauthorized activity.

  • Legal Compliance: To comply with U.S. legal requirements and regulations.

3. Sharing of Information

We do not sell your personal information. However, we may share data with trusted third parties, including:

  • Service Providers: Payment processors, shipping carriers, marketing platforms, and IT providers who assist us in running our store.

  • Legal Authorities: If required by law, subpoena, or government request.

  • Business Transfers: In the event of a merger, acquisition, or business restructuring.

4. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access & Correction: Request access to the personal data we hold and request corrections.

  • Deletion: Request deletion of your personal data where legally permitted.

  • Opt-Out of Sale or Sharing (CCPA): California residents may opt out of the sale or sharing of their data.

  • Marketing Preferences: Unsubscribe from marketing communications at any time.

  • Cookies & Tracking: Manage cookies through your browser or opt out of targeted advertising.

5. Data Security

We implement industry-standard safeguards, including SSL encryption, secure payment systems, and restricted access, to protect your personal data. Please note that no online transmission is 100% secure, and we recommend protecting your login information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable site functionality

  • Analyze website traffic

  • Personalize content and advertising

You may adjust your cookie settings through your browser or opt out of certain tracking technologies.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and material changes may also be communicated by email.

9. Contact Us

If you have questions or would like to exercise your privacy rights, please contact us:

📧 Email: info@rosylucy.com
📞 Phone: +1 (646) 824-1851
📍 Address: 639 Shinn Street, New York, NY 10022, United States

🔒 RosyLucy – Committed to Protecting Your Privacy