Payment Policy

At RosyLucy, we are committed to providing a secure, transparent, and seamless shopping experience. This Payment Policy outlines the accepted payment methods, processing terms, and important conditions that apply to all purchases made on rosylucy.com.

1. Accepted Payment Methods

We currently accept the following payment methods:

Credit & Debit Cards:

  • American Express

  • Discover

  • JCB

  • Mastercard

  • Visa
  • Maestro

Note: We reserve the right to update, add, or remove supported payment methods without prior notice.

2. Payment Processing

  • All transactions must be made in U.S. Dollars (USD).

  • Payments are securely processed through trusted third-party providers.

  • RosyLucy does not store full payment details on our servers.

  • Orders will be processed and shipped only after full payment authorization and clearance.

3. Pricing & Taxes

  • All product prices displayed on rosylucy.com are in USD.

  • Full prepayment is required at checkout, including item cost and any applicable shipping fees.

  • No hidden fees such as handling or service charges will be applied.

  • Please carefully review your order total before confirming payment.

4. Payment Authorization

  • By completing a purchase, you authorize RosyLucy and our payment processor to charge your selected method for the full amount, including shipping.

  • If your payment is declined or fails, we will notify you via email. The order will remain on hold until a valid payment is received.

5. Security Measures

  • We use industry-standard SSL encryption and comply with the Payment Card Industry Data Security Standard (PCI DSS) to protect your financial information.

  • Your transaction details are never stored in full on our website.

6. Refunds & Disputes

  • Refunds are processed according to our official Return Policy.

  • All refunds will be issued to the original payment method used during purchase.

  • If you notice an error or unauthorized charge, please contact [email protected] within 30 days of the transaction date.

7. Fraud Prevention

  • RosyLucy reserves the right to verify any transaction and may request additional identity or payment verification.

  • We may cancel or refuse orders that are suspected to be fraudulent, unauthorized, or violate our policies.

8. Third-Party Payment Services

  • Payments made via Apple Pay or other third-party platforms are also subject to their individual terms and conditions.

  • RosyLucy is not liable for issues arising from third-party services outside our control.

9. Contact Us

If you have questions or concerns about this Payment Policy or a specific transaction, please reach out:

📧 Email: [email protected]
📍 Address: 3458 Hardman Rd, Brattleboro, VT 05301, United States

Thank you for choosing RosyLucy — where elegance meets confidence.