Payment Policy
Welcome to Rosylucy! We are committed to providing you with a secure and seamless shopping experience. Below is an overview of our accepted payment methods and policies to ensure your transactions are processed smoothly.
1. Accepted Payment Methods
Rosylucy supports the following payment methods:
- American Express
- Maestro
- Mastercard
- Visa
- Apple Pay
2. Payment Security
We use industry-leading encryption technology to protect all transactions. Your payment information is never stored on our servers, ensuring maximum privacy and security.
3. Pricing and Taxes
We believe in a transparent shopping experience. All orders require full payment at checkout. Customers are responsible for the total cost of items and applicable shipping fees at the time of purchase.
There are no hidden charges — beyond the listed product price and shipping cost, no additional fees (such as handling or service fees) will be applied.
Please review your order carefully before completing your purchase.
4. Payment Issues
If your payment is unsuccessful, please check the following:
- Ensure your card details are entered correctly
- Confirm your card has not expired and has sufficient funds
- Verify that your billing address matches your bank records
If the issue continues, please contact your bank or payment provider, or reach out to our support team.
5. Fraud Prevention
To protect our customers, we may require additional verification for certain orders. If any suspicious activity is detected, we reserve the right to cancel the order and issue a refund.
6. Refunds & Disputes
Refunds are handled in accordance with our Refund Policy.
If you experience any issues with your order, please contact us first — we’re here to help. Unauthorized chargebacks or disputes may result in temporary account restrictions.
7. Policy Updates
We reserve the right to update this Payment Policy at any time. Changes will take effect immediately upon posting on this page.
Your continued use of our website constitutes acceptance of these terms.
8. Contact Us
For any payment-related questions, please contact us:
Email: service@rosylucy.com
Phone: +1 (210) 479-9699