Terms of service

Welcome to RosyLucy! By accessing and using http://rosylucy.com/, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before making a purchase or using our website. If you do not agree to these Terms, please refrain from using our services.

1. Acceptance of Terms

By accessing this website, you agree to be bound by these Terms of Service, our Privacy Policy, and any other policies or notices posted on our site. These Terms form a legally binding agreement between you and RosyLucy.
Use of this site is governed by the laws of the United States and the State of New York.

2. Account Registration

To make a purchase, you may be required to register an account. You agree to provide accurate and current information and to keep your login credentials secure. You are responsible for any activity conducted under your account.

3. Product Information & Availability

We strive to ensure that all product descriptions, images, pricing, and availability details on our site are accurate. However, we do not guarantee that all information is error-free. We reserve the right to correct errors, update information, and withdraw products from sale without notice.

4. Order Acceptance & Payment

All orders are subject to acceptance and availability. Receipt of a confirmation email does not constitute our acceptance of an order. We reserve the right to cancel or refuse orders due to suspected fraud, pricing errors, or other issues.

Payment must be made in full at the time of purchase using the payment methods provided on our website. By placing an order, you confirm that you are authorized to use the selected payment method and that all information provided is accurate.

5. Shipping & Delivery

We offer shipping within the United States and internationally. Shipping fees, delivery times, and availability are displayed at checkout and may vary depending on your location.

Please note that delivery times are estimates and not guaranteed, as they may be affected by factors outside of our control. For more information, please refer to our Shipping Policy.

6. Returns, Refunds & Exchanges

We want you to love your purchase. If you are not fully satisfied, you may request a return in accordance with our Return Policy.

  • Items must be returned within 30 days of delivery.

  • Products must be unused, in original condition, and have all tags attached.

  • Certain items (such as final sale products or hygiene-sensitive goods) may not be eligible for return.

If an item is defective, damaged, or not as described, you may be entitled to a replacement, refund, or store credit in accordance with applicable U.S. consumer protection laws.

7. Intellectual Property

All content, trademarks, designs, logos, images, and materials on this website are the property of RosyLucy or its licensors and are protected under U.S. and international intellectual property laws. You may not copy, reproduce, distribute, or otherwise use our content without prior written permission.

8. Prohibited Activities

When using our website, you must not:

  • Engage in unlawful, fraudulent, or harmful conduct;

  • Infringe upon any laws, regulations, or third-party rights;

  • Attempt to interfere with or disrupt website functionality or security;

  • Gain unauthorized access to our systems or customer data.

9. Limitation of Liability

To the fullest extent permitted by law, RosyLucy shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our site or services.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless RosyLucy, its employees, and agents from any claims, damages, or liabilities (including legal fees) arising from your violation of these Terms or misuse of our website.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information in compliance with applicable U.S. privacy and data protection laws.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective upon posting to this page. Your continued use of the website after changes are made constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us:

📧 Email: info@rosylucy.com
📞 Phone: +1 (646) 824-1851
📍 Address: 639 Shinn Street, New York, NY 10022, United States

✨ Thank you for choosing RosyLucy! We appreciate your trust and support.